ProServe Liquor Staff Training is a mandatory training program for all people serving or selling liquor, or providing security services in a Class A, B, D, E, Duty Free licensed premises or at a Commercial Public Resale special event.

In this course you will:

  • Learn about duty of care
  • Understand the liabilities and legislation associated with liquor service
  • Understand how alcohol affects the body
  • Describe a standard drink
  • Recognize the signs of intoxication and factors that influence drinking patterns
  • Learn how to handle situations involving minors
  • Learn how to discontinue and refuse liquor service or sale
  • Become familiar with other related responsibilities
Time to complete: 30 Days

Languages Available: The ProServe online course and exam are available in English only.

Once you purchase the program, you will have 30 days to complete the training online. The final exam is also completed online. Upon successful completion, a ProServe certificate and card are mailed to you.

AGLC policy requires program participants to successfully complete training in all programs required for their positions within 30 days of their date of hire.

There are two options for accessing the online program: by purchasing it through the online shopping cart system (using Visa, MasterCard, American Express, cheque, or money order) or by activating it using a ticket given to you by your employer. Please select your choice from the options below.
How do you want to access this program?

System Requirements
  • Operating system - Windows XP and newer; or Mac OS 10.3 and newer
  • Browser - Internet Explorer (IE) 9, Mozilla Firefox 12, Google Chrome 18 or Safari 5 and newer
  • Adobe Flash version 9 or higher, to play the SMART Programs videos
  • Adobe Acrobat Reader, free download
  • Sound card and speakers are highly recommended
  • Stable, high speed Internet connection is recommended