Complete and properly formatted addresses speed up delivery and help prevent
loss. Apartment residents must include the unit or suite identifier as part of their
mailing address, and the correct postal code must be provided for all addresses. Registrants
are responsible for ensuring all account information is complete, accurate and up-to-date.
Some rural communities do not have street delivery services, and some businesses
are unable to receive personal mail. Liquor industry workers living temporarily
in Alberta can visit their local post office to apply for general delivery service, or for more information.
Registrants who have recently moved and made arrangements for their mail to be forwarded, held, or temporarily redirected before their move
date can expect to receive their SMART Training results with all other mail items.
Registrants who have directed their mail to a general delivery address must make
a point of checking the local post office often to avoid its early return to the
SMART Training office. Registrants are responsible for providing a mailing address
where personal mail can be received.
You should receive your SMART Training card within two or three
weeks of successfully completing your course. If you have not received your card
by this time, or if you have other questions, please call 1-877-436-6336 or
send us an email.